ViSN - created with Service Suppliers in mind
ViSN provides an innovative and comprehensive management platform for all vehicle in-life services. VISN links drivers to the services you provide, through the App, while giving you a full operational overview. It also allows you to communicate with the Driver, Fleet Operator, Leasing Company or Broker.
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Visibility
One platform, three views. The ViSN solution links the driver to the fleet owner and the supplier via a simple SaaS based solution and mobile App.
Drivers can access services via the Customer branded ViSN app.
The Fleet Owner/Operator can control, have visibility, and manage the driver, the event & the supplier.
Suppliers have visibility and access to the enquiry & work request
App View
Improves your driver service with our App where every service is just a click away. With push notifications, automated reminders and convenient in App chat, communicating with drivers has never been easier or more efficient.
- Book services directly from your phone
- In App notifications keeps you updated on progress
- In App chat for easy communications
- Simple vehicle health-check to flag any concerns
- Integrated photo and document upload
Customer View
Gives fleet operators complete visibility and operational control. Exception management optimises service and efficiency.
- Auto schedules Service/MOT reminders
- Full transaction breakdown for SMR authorisation
- Extensive yet simple to use rules engine
- Real-time dashboards for MI, VOR and exception management
- Complete date and time stamped audit trail
Supplier View
Gives you complete visibility of all activity pending and in progress, complete control of what needs attention through live, exception management dashboards.
- Real-time dashboards and performance monitoring
- Inbuilt integration to HaynesPro OE SMR gives accurate labour times
- Manages catalogue pricing as well as bespoke work
- Puts you in control of service requests and what can be offered when
- In-platform messaging cuts out time consuming phone calls