Product - Digital Innk

App View

Improves your driver service with our App where every service is just a click away. With push notifications, automated reminders and convenient in App chat, communicating with drivers has never been easier or more efficient.

Book services directly from your phone
In App notifications keeps you updated on progress
In App chat for easy communications
Simple vehicle health-check to flag any concerns
Integrated photo and document upload

Customer View

Gives fleet operators complete visibility and operational control. Exception management optimises service and efficiency.

Auto schedules Service/MOT reminders
Full transaction breakdown for SMR authorisation
Extensive yet simple to use rules engine
Real-time dashboards for MI, VOR and exception management
Complete date and time stamped audit trail

Supplier View

Gives you complete visibility of all activity pending and in progress, complete control of what needs attention through live, exception management dashboards.

Real-time dashboards and performance monitoring
Inbuilt integration to HaynesPro OE SMR gives accurate labour times
Manages catalogue pricing as well as bespoke work
Puts you in control of service requests and what can be offered when
In-platform messaging cuts out time consuming phone calls

Service

Enables drivers to book their service via the App directly into your approved network of suppliers. Menu pricing is available for you to upload, and you can schedule notifications to remind your drivers when services are due.

Repairs

Puts you in full control of the maintenance job, with real-time views to speed up information requests and work authorisations. Menu pricing is available for you to upload plus take advantage of our integration with HaynesPro OE SMR to view recommended labour times.

Tyres

Our intuitive UX guides a driver pictorially through selecting the correct tyres and tyre information to get tyre replacement right first time.

Glass

Linking to your preferred glass providers makes it quick and easy for your drivers to report issues and book repairs fast, reducing the number of repairs that turn into replacements due to being left too long.

Driver Compliance

With automated driver license checking and App driven fit to drive declarations all displayed live in a consolidated dashboard allowing you to manage by exception vastly improves the efficiency of these otherwise time-consuming processes.

Vehicle Compliance

Integrated vehicle health checks, scheduled by you and automatically triggered, outcomes captured and visible in real-time with a full audit history keeps you on top of your vehicle compliance obligations.

App View ​